Community Resources


For residents new to the neighborhood…

The City of Atlanta has a number of resources to help make living in or moving to Poncey Highland easy. Visit their website to register to vote, learn about the City Council, find information about government services and more.

Emergencies & City Services


The 911 Communications Center receives, classifies and prioritizes calls from the public and dispatches the calls that require police response; transfers and/or directs calls that do not require police response to the proper agency/unit; performs stolen checks on items, wanted/missing checks on persons and hit confirmations from entering agencies; processes requests and/or subpoenas for 911 tapes and Computer Aided Dispatch System (CADS) printouts for citizen and law enforcement personnel; takes reports on designated, non-emergency crimes and completes GCIC/NCIC forms on missing persons and stolen autos.



311 is Atlanta’s primary phone number for government information and non-emergency services. Whether you’re a resident, business owner, or visitor, help is just a click or call away.

By telephone: Dial 311. Hours of operation are Monday through Friday, 7 a.m. to 6 p.m.  The ATL311 Customer Service Center is closed on Saturdays, Sundays and holidays. Language interpretation service is available.

Online: Visit or use a quick link below to make a request or find information: